Seal of Approval
SEAL OF APPROVAL FOR PRINTER SUPPLIERS
Over the past decade non-profit organisations (NPOs) have found it increasingly difficult to raise funds, and this is going to become even more challenging in light of the Covid-19 pandemic. Failing economies, reduced profit margins and existing funds being re-directed to health programmes and relief funding will shrink the availability of funds substantially. If organisations are to survive, they will need to identify new and innovative sources of revenue.
However, what they will also need to do is look for ways to reduce operational costs. Whilst most NPOs believe they are getting fair deals from suppliers, even special NPO rates, this is not always the case. At KuTh Consultants we have been reviewing a broad mandate of processes, contracts and costs for a number of national NPOs over the past two years, with some startling results. Whilst savings and improvements could be identified for almost every mandate, from banking fees to bread purchases, the one common contentious item was printer contracts and costs.
Analysing the results of all these reviews revealed that there is no standardisation or set industry norms for printer and printing contracts, leaving NPOs vulnerable to unscrupulous contracts and unfair and unreasonable inclusions within these contracts. In addition, numerous instances of overcharging, sometimes by as much as 400%, duplicated charges and charges for actions already covered by the contract, were found.
Discussing these concerns with some of the larger printer National Bodies has led to the concept of a “seal of approval”. The aim of the Seal is not to influence the flow of business or the market share, but rather to ensure there is some kind of standardisation that safeguards customers.
No commissions or remuneration are given by any service provider, nor are they charged, and never will be charged, to be awarded the Seal. NPOs selecting suppliers that have been awarded the seal will have the assurance that they are entering into contracts with businesses that comply to a defined set of parameters which were identified as areas of potential compromise. In addition, existing terms and conditions were evaluated and adjusted where required.
Eight of the main printer brands have been approached at National Body level. To date two brands have been awarded the seal – Kyocera SA and Xerox SA – with considerations underway with the others. It is envisioned that eventually the Seal will extend beyond just printers to all sectors, offering a range of preferred supplies whose contracts and charges fall within parameters deemed to be fair and reasonable.
Further information about the seal of approval, its parameters and contract focus areas, the office can be contacted.
KuTh’s Code of Ethics in relation to issuing the Seal of Approval:
No conflicts of Interest
We will only ever be financially remunerated by our clients for services rendered as per the scope of work defined in a contract.